Bein Match Privacy Policy — Our commitment to protecting your data

Every piece of information you provide to Bein Match is kept with the highest level of security. This page clearly explains what data is collected, why it is collected, and how it is used.

Last updated: January 2026 Bangla version SSL Encrypted
Key Points at a Glance
Your data is never sold to third parties
256-bit SSL Encryption
Right to erasure
Cookie Control Options
Payment Information Is Never Stored

How Bein Match protects your privacy

The principles we strictly follow to protect your data

Minimal data collection

Bein Match only collects data that is strictly necessary to provide our services. We never ask for personal information beyond what is needed.

Encryption & Security

All your data is encrypted with 256-bit SSL. Industry-standard encryption is also applied to data stored on our servers.

Your data is never sold

Bein Match never sells your personal data to advertisers or third parties — that is our commitment.

Right to Rectification

You have the right to correct any inaccurate information in your account at any time. Simply contact our support team.

Right to Data Deletion

Upon account closure, all data beyond what is required by legal obligations will be permanently deleted within the specified timeframe.

Change Notifications

If there are any major changes to the Privacy Policy, you will be notified in advance at your registered email address — no surprises.

1. What information do we collect?

Bein Match Information is collected from three sources — data you provide directly, technical data collected automatically, and data received from third-party payment processors.

Information you provide directly:
  • At registration: Full name, date of birth, mobile number, email address, and password.
  • During KYC verification: Photo of national ID or passport, a selfie, and proof of address.
  • At the time of payment: Mobile banking number or bank account details (card numbers are not stored).
  • When contacting support: Chat logs, email correspondence, and complaint details.
Automatically collected data:
  • IP address, browser type and version.
  • Device information (operating system, screen resolution).
  • Time spent on the site, pages visited, and buttons clicked.
  • Cookies and local storage data.
  • Betting history and transaction records.

Important: Bein Match never stores your full payment card number. All payment processing is handled through a fully secure third-party gateway.

2. Why is this information collected?

Bein Match collects data only for specific and legitimate purposes. The reason for collecting each type of information is clearly stated in the list below.

Data type Reason for collection Legal Basis
Name & contact Account creation and identification Contract Performance
Date of birth Age verification (18+) Legal Obligation
ID document image KYC & Fraud Prevention Legal Obligation
Payment Information Deposit & Withdrawal Process Contract Performance
Betting history Service improvement and responsible gaming Legitimate interest
Browsing Data Site performance & security Legitimate interest

Bein Match never shares your data with third parties for marketing purposes. If you no longer wish to receive promotional messages from Bein Match, you can unsubscribe at any time.

3. Where is your data stored and for how long?

Bein Match servers are hosted in internationally certified data centers with 24/7 security monitoring. Industry-standard encryption technology is applied to all data transmission and storage.

Data retention period:
  • While your account is active: All data is retained.
  • After account closure: Financial transaction records are retained for up to 5 years as required by law.
  • KYC Documents: Retained for up to 3 years after account closure due to regulatory requirements.
  • Chat logs & support data: Up to 2 years.
  • Betting records: Deleted 6 months after account closure.

On the security front, Bein Match takes the following measures:

  • All user passwords are stored using bcrypt hashing — no employee can ever view a password.
  • Access to sensitive data is strictly controlled — only authorized staff can view specific information on a need-to-know basis.
  • Regular security audits and penetration testing are conducted.
  • In the event of a data breach, affected users will be notified within 72 hours.

4. Who is your data shared with?

Your data at Bein Match Never sold We do not share your data with third parties for advertising. However, limited information may be shared with trusted service partners solely to operate our services.

  • Payment processors: Only the information required to complete transactions is shared with bKash, Nagad, Rocket, or your bank.
  • KYC Verification Agencies: Limited data is transmitted via a secure API solely for age and identity verification.
  • Fraud Detection Services: For fraud detection and identifying unusual transactions.
  • Legal authorities: Providing data in response to a court order or a lawful request from a regulatory authority is a legal obligation.

All partners listed above are bound to comply with Bein Match's privacy standards and may not use the information they receive for any other purpose.

To be clear: Bein Match never shares or sells your information to advertisers, data brokers, or other betting companies.

5. Cookies & Tracking Technologies

Cookies are small files stored in your browser that help the Bein Match website function more effectively. We use four types of cookies.

You can disable optional cookies from your browser settings. However, disabling essential cookies may prevent Bein Match from functioning properly. To manage cookies, go to your Chrome/Firefox settings and make changes under the "Cookies and site data" section.

6. Your Data Rights

Every Bein Match member has the following rights regarding their personal data. To exercise any of these rights, please contact us via Live Chat or email.

Right to access

You may request to know what information Bein Match holds about you.

Right to Rectification

You can request that any incorrect or outdated information be corrected.

Right to Deletion

You may request that your data be deleted beyond what is required by law.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Data portability

You may request a copy of your data in a readily readable format.

Right to object

You can object to the use of your data for specific purposes and opt out of marketing emails.

Upon receiving a rights request, Bein Match typically responds within 30 days. In complex cases, this may extend by up to 60 days — you will be notified in advance if that happens.

7. Special Protection of Payment Information

Bein Match takes extra precautions to protect financial information. bKash or Nagad numbers are used solely to process transactions and are not stored on our servers once the transaction is complete.

  • Payment gateway connections are made through fully encrypted channels.
  • No Bein Match employee has access to your full bKash PIN or bank password.
  • Transaction history is kept for your reference within your account, but your complete payment method details are not stored.
  • Withdrawals are always processed through the same method used for the original deposit — this is a legal requirement to prevent money laundering.

If you ever suspect your account or payment details have been compromised, change your password immediately and contact Bein Match support. We will temporarily lock the account and investigate.

8. Protection of Minors' Data

Bein Match is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

If a minor registers using a false age and this comes to our attention, the account will be closed immediately and all collected data will be deleted. All transactions made from the account will be voided.

If parents believe their child has created an account on this site, please contact support@beinmatch.asia immediately. We will take action within 24 hours.

9. Changes to the Privacy Policy

Bein Match may update this Privacy Policy as needed. Minor changes will be reflected by a new date at the top of the page. For major changes, you will be notified in advance at your registered email address.

Continued use of the site after receiving a change notification will be taken as acceptance of the updated policy. If you do not accept it, you may close your account and withdraw your funds.

Previous versions of the privacy policy are available upon request through support.

10. Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact Bein Match's data protection team.

Email

Support@beinmatch.asia — Privacy-related requests are typically responded to within 3 business days.

Live Chat

24/7 Bangla support — the fastest way to get help in urgent situations.

Upon receiving a complaint, Bein Match will investigate and provide a written response within 30 days. If you are not satisfied with our response, you have the right to refer the matter to an independent mediator. For more information Terms & Conditions View page.

Privacy FAQs

Frequently Asked Questions

Bein Match generally does not charge any withdrawal fees, though the payment method itself may have its own charges. Withdrawals via bKash and Nagad are typically free, as Bein Match covers the gateway fee. Bank transfers may incur transaction charges depending on your bank. For daily withdrawal limits, bKash and Nagad allow up to ৳1,00,000 per day. Bank transfer limits vary depending on your account verification level and your bank's own limits. Monthly limits also apply and are higher for fully KYC-verified accounts. For accurate and up-to-date limit information Payment Visit the page or ask our support team.

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Bein Match gives your data the highest level of protection. Register now — get a 100% bonus on your first deposit.

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